lakese.com

Effective Date: 26 August; 2024

At Lakese.com, we aim to provide a smooth and hassle-free shopping experience. We understand that there may be instances where you need to cancel your order. This Cancellation Policy outlines the terms and conditions for canceling orders placed on our website.

1. Order Cancellation

1.1. Cancellation Before Shipment:

  • You can cancel your order without any charges before the product has been shipped. To cancel your order, please contact our customer support team at Contact@lakese.com or support@lakese.com with your order number and cancellation request.
  • Upon receiving your cancellation request, we will process the cancellation and issue a full refund to your original payment method. The refund will be processed within 24 hours of the cancellation request.

1.2. Cancellation After Shipment:

  • Once the product has been shipped, orders cannot be canceled. You may, however, refuse delivery of the product upon arrival. In such cases, the order will be treated as a return, and the return policy will apply.

2. Refunds for Canceled Orders

2.1. Refund Process:

  • If you cancel your order before shipment, a full refund will be processed to your original payment method. Refunds typically take up to 24 hours to process, but it may take additional time for the amount to reflect in your account, depending on your bank or payment provider’s policies.

3. Exceptions to the Cancellation Policy

3.1. Custom and Personalized Orders:

  • Orders for custom or personalized items cannot be canceled once the order has been placed, as these items are made to order specifically for you.

4. How to Cancel an Order

4.1. Contact Customer Support:

  • To cancel your order, please contact our customer support team immediately via email at Contact@lakese.com or support@lakese.com, or call our Customer Care No. at +91 9887235600. Provide your order number and the reason for cancellation.

5. Changes to the Cancellation Policy

5.1. Policy Updates:

  • We reserve the right to update or modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically for any updates.

6. Contact Us

If you have any questions or need further assistance regarding our Cancellation Policy, please contact us:

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